Douglas Okolaa
I am Douglas Okolaa, a Software Engineer and Technical Support Engineer based in Nigeria. I design, build, and support scalable, high-performance software solutions for startups and established teams, leveraging my expertise in PHP (Laravel, Symfony), JavaScript (React.js, Vue.js), and Python. With over four years of experience, I am dedicated to delivering efficient, reliable, and well-optimised systems that drive business growth.
In addition to software development, I have a strong background in technical support engineering, ensuring seamless system performance, troubleshooting complex issues, and optimising platform reliability for end-users. My ability to bridge the gap between engineering and support allows me to provide both innovative development solutions and top-tier technical assistance.
Approach to Software Development & Support
I believe that technology should be efficient, scalable, and user-friendly. Whether I am developing a robust API, optimising a cloud infrastructure, or resolving critical system issues, my focus is on:
- ✔Scalability & Performance – Writing well-optimised code and database queries that support high traffic and rapid growth.
- ✔Reliability & Monitoring – Implementing proactive monitoring tools to detect and prevent system failures before they occur.
- ✔Security & Compliance – Ensuring data protection, authentication best practices, and compliance with industry standards.
- ✔User-Centric Support – Delivering fast, efficient, and clear technical assistance that enhances user experience.
- ✔Process Automation – Streamlining workflows with CI/CD pipelines, DevOps tools, and AI-driven diagnostics.
I experiment with new frameworks, AI-driven approaches, and best practices to stay ahead of the curve.
I am currently open to remote opportunities—whether as a Software Engineer, Technical Support Engineer, or a hybrid role that blends both skill sets. If you're looking for a technical expert who can both develop and support mission-critical applications, let’s connect!